All four approaches below can read a page. They differ in what happens next: whether the right value is picked out, checked, reviewed and saved in the right record. This page compares general categories, not specific products.
What it does: Turns the image of a page into text. Major OCR services read Arabic and Turkish text.
Where it stops: It does not know which number is the total, whether the total is right, or where it should go. Someone still has to pick out the fields and type them in.
What it does: You upload a file and ask for the fields. On a clean page the answer is often good.
Where it stops: One file at a time, results can change from one run to the next, long tables and Arabic layouts are where mistakes hide, and nothing checks the answer or keeps a record.
What it does: Extraction models, review screens, exports and APIs, built for high-volume teams.
Where it stops: You set it up, maintain it and connect it to your CRM yourself. Support for Arabic and Turkish differs from one feature and document type to another.
What it does: Extraction plus your own rules, a review step for the exceptions, and the connection to your CRM, set up for your documents.
Where it stops: It takes a pilot to prove on your files, and it suits a business that wants it run with them rather than a self-serve tool.
IDP vs AI chatbots
General AI chatbots are impressive readers, and document AI can use the same kind of models inside. The difference is everything around the model: what happens before the answer and after it.
How you use it
General AI chatbot: One file at a time, in a chat
Inbat IDP: Batches by upload or email, the same steps every time
What you get back
General AI chatbot: Free text or a table you copy out
Inbat IDP: The same named fields, in your format, every run
Checking the numbers
General AI chatbot: You check everything yourself
Inbat IDP: Rules check totals, VAT, dates and ID formats
When it is unsure
General AI chatbot: May still answer confidently
Inbat IDP: Each field has a confidence score; low ones go to a person
Proof of where a value came from
General AI chatbot: Usually none
Inbat IDP: Each value shown next to its place on the page
Getting it into your system
General AI chatbot: Copy and paste
Inbat IDP: Approved fields written to your CRM
Your data
General AI chatbot: Depends on the plan and settings you pick
Inbat IDP: Terms agreed in writing: retention, deletion, no training without consent
Best for
General AI chatbot: Occasional one-off files
Inbat IDP: A daily process with many files
We may use large language models as one step in the pipeline. What we add is the process: fixed fields, rules, confidence scores, human review and delivery to your CRM.
Why Inbat
What matters is the right value in the right record.
Arabic, Turkish and English on the same page, and related files compared with each other: the amount on a receipt against the reservation, the quantity on an invoice against the packing list.
Every field gets a confidence score and is checked by rules: totals, VAT, dates, ID formats. Anything below the threshold or failing a rule waits for a person instead of entering your CRM.
Each flagged field is shown next to where it came from on the page, so a check takes seconds instead of a full retype.
We meet at your office in Istanbul or on video, set the rules for your documents, and write approved fields to Zoho first. NDA on request.
Typing by hand
Good atFlexible, no setup.
Watch out forSlow, typos, nothing checks the totals.
Choose this ifYou handle a few files a week.
General chatbots
Good atFree and instant on clean pages.
Watch out forOne file at a time, results vary, no checks and no CRM record.
Choose this ifYou have occasional one-off files.
OCR software
Good atCheap per page; reads Arabic and Turkish text.
Watch out forYou get text, not checked fields or CRM records.
Choose this ifYou have developers to build the rest.
Document AI platforms
Good atMature review screens, exports and APIs.
Watch out forYou set it up and run it yourselves; Arabic depth varies by feature.
Choose this ifHigh volume and an in-house team to run it.
Inbat
Good atMixed-language files, rules, exceptions-only review, CRM write-back.
Watch out forWe are new, so we start with a pilot on your own files.
Choose this ifYou want it set up with you, starting small.
General categories, not specific products. Capabilities vary by vendor and plan, and some CRMs can read documents on higher tiers.
Bring 20 files and compare against whatever you use now.
OCR gives you the text on the page. To get a usable record you still need to find the fields (supplier, totals, VAT, dates), check them and enter them. That last part is where the time goes.
For an occasional clean file, often yes. For a daily process it falls short: there are no rules checking the result, no review step, no audit trail, and nothing writes to your CRM.
It turns text into named fields, scores how certain each one is, checks them against rules, and sends only the doubtful ones to a person before the data is saved.
If you have high volume and a team to configure and run software, a platform can be the right choice. If you want it set up for your documents and connected to your CRM with you, start with a small pilot.
See how it works on Inbat IDP or run a 2-week pilot on your own files.